Privacy Policy

Last updated: October 26, 2026

Welcome to Crafted Canvas. We are committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We collect personal information that is reasonably necessary for us to provide our services and to operate our website. The types of personal information we may collect include:

  • Contact details: Your name, email address, phone number, and postal address.
  • Account information: Usernames, passwords, and other registration details.
  • Usage data: Information about how you use our website, pages visited, time spent, and IP address.
  • Communications: Records of your interactions with us, such as inquiries, feedback, and support requests.
  • Financial information: (If applicable for premium services or purchases) details for processing payments, though actual payment details are typically processed by third-party providers.

We collect personal information directly from you when you register an account, subscribe to our newsletter, submit a contact form, participate in surveys, or interact with our services.

2. Use of Personal Information

We use your personal information for the following purposes:

  • To provide and manage our services, including access to DIY projects, tutorials, and community features.
  • To communicate with you about your account, updates, and promotional offers.
  • To improve our website, services, and user experience.
  • To respond to your inquiries and provide customer support.
  • To conduct internal research and analysis to enhance our educational content.
  • To comply with our legal obligations and resolve any disputes.

3. Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers: Third parties who assist us in operating our website, conducting our business, or providing services to you (e.g., hosting providers, email service providers).
  • Law enforcement: When required by law or in response to valid requests by public authorities.
  • Business transfers: In connection with, or during negotiations of, any merger, sale of company assets, or acquisition of all or a portion of our business.

We take reasonable steps to ensure that third-party recipients of your personal information protect it in accordance with applicable privacy laws.

4. Data Security

We implement robust technical and organisational measures to protect your personal information from unauthorised access, modification, disclosure, or destruction. This includes encryption, firewalls, and secure server environments. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyse website traffic, and personalise content. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

6. Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate or outdated personal information.
  • Request the deletion of your personal information, subject to certain exceptions.
  • Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: